Shipping

It is our first priority to ship your order upon receipt of full payment plus any applicable shipping.

 

Hong Kong SAR (local) Shipping


Shipping is FREE within Hong Kong SAR territory for order amount of HKD300 & up. We use Hongkong Post's Local Registered Packet or Parcel Service and delivery takes 2-3 days.

 

Customer can choose self pick-up service from S.F. Express’ Service Centers or S.F. Stores for convenience.  

 

We do not have retail shop and self pick-up service is not provided.

 

 

International (overseas) Shipping  


We ship to most countries using Hongkong Post. Below table is an overview of their services:

Since shipping cost depends on your address, product weight, packing measurement and level of service required, our system is unable to automatically suggest fee at the time of check-out.  We will advise you the most cost-effective service in our order confirmation email. 

New customer can estimate shipping using Hongkong Post's online postage calculator, steps as follow:

1. obtain the unit weight by clicking the product image

2. sum up all the weight of your perspective products

3. add 0.5kg (for ~1 to 3 items) or 1 kg (for 4 items or up) for carton box and packing material, depending on the item(s) weight and size in your order

4. go to Hongkong Post website

4.1 select your destination, input shipping weight and click the “submit” button

4.2 if shipping weight is below 2kg AND e-Express service is available, please select this most cost-effective option.  Otherwise select either Air Registered Mail or Air Parcel service

4.3 if shipping weight is above 2kg, please select either Air Parcel or Speedpost (EMS) service

4.4 finally ADD 3.5% PayPal commission

 

Current rates (HKD) to selected countries are shown below: 

 

e-Express

Registered Air-mail

Air Parcel

Destination

1 kg

2 kg

1 kg

2 kg

2 kg

3 kg

Australia

107

180

217

413

340

402

Brazil

154

268

227

434

514

521

Chile

n/a

n/a

227

434

423

530

France

112

195

217

413

367

425

India

n/a

n/a

205

392

315

348

Korea

62

93

205

392

246**

260**

Kuwait

n/a

n/a

217

413

308

353

Mexico

n/a

n/a

217

413

347

424

Spain

122

204

217

413

363

433

Thailand

81

133

205

392

230

243

UK

146

260

217

413

366

422

USA

94

156

217

413

372

453

* *Note : EMS (Speedpost) is a bit cheaper


 

Tracking Your Package


We will provide a tracking number after the shipment. Please trace the package with this number at your country's Post Office or Hongkong Post’s website

 

Shipment to S.F. Stores can be traced at S.F. Express Hong Kong's website.

 


Customs Declaration 


For the purpose of timely clearance, please mark your customs declaration instruction, i.e. gift without invoice OR merchandise with commercial invoice AND value on the order.  

We are not responsible for applicable sales taxes, VAT and customs duties.  Please pay to your local authorities.