Shipping

It is our first priority to ship your order upon receipt of full payment plus any applicable shipping.

 

Hong Kong SAR (local) Shipping


Shipping is FREE within Hong Kong SAR territory for order amount of HKD300 & up. We use S.F. Express’ Service and delivery takes around 1-2 days.  Customer can choose to pickup from S.F. Express’ Service Centers or S.F. Stores for convenience.  

 

We do not have retail shop and self pick-up service is not provided.

 

 

International (overseas) Shipping  


We ship to most countries using Hongkong Post. Since shipping cost depends on your address, product weight, packing measurement and level of service required, our system is unable to automatically suggest fee at the time of check-out.  We will advise you the most cost-effective service in our order confirmation email. 

New customer can estimate shipping using Hongkong Post's online postage calculator, steps as follow:

1. obtain the unit weight by clicking the product image

2. sum up all the weight of your perspective products

3. add 0.5kg (for ~1 to 3 items) or 1 kg (for 4 items or up) for carton box and packing material, depending on the item(s) weight and size in your order

4. go to Hongkong Post website

4.1 select your destination, input shipping weight and click the “submit” button

4.2 if shipping weight is below 2kg AND e-Express service is available, please select this most cost-effective option.  Otherwise select either Air Registered Mail or Air Parcel service

4.3 if shipping weight is above 2kg, please select either Air Parcel or Speedpost (EMS) service

 

Postage Fee of a 2kg package as of November, 2022 to selected countries are shown below for reference: 

Destination Postage (HKD) Service
Brazil 459.2 Registered Mail
Columbia 459.2 Registered Mail
China 86.3 e-Express
France 439.2 Registered Mail
Germany 242.9 e-Express
India 375 EMS
Korea 135.2 e-Express
Mexico 439.2 Registered Mail
Peru 459.2 Registered Mail
Singapore 130.5 e-Express
Spain 290 e-Express
Taiwan 234 EMS
Thailand 115 e-Express
UK 344.5 e-Express
USA 439.2 Registered Mail

 

Tracking Your Package


We will provide a tracking number after the shipment. Please trace the package with this number at your country's Post Office or Hongkong Post’s website

 

Shipment to S.F. Stores can be traced at S.F. Express Hong Kong's website.

 


Customs Declaration 


For the purpose of timely clearance, please mark your customs declaration instruction, i.e. gift without invoice OR merchandise with commercial invoice AND value on the order.  

We are not responsible for applicable sales taxes, VAT and customs duties.  Please pay to your local authorities.